Refund Policy

Version 3.2 | Effective Date: October 31, 2026 | Provided by StrasCorp LLC ("Company", "We", "Us")

1. Merchant of Record

Kids Point Hub Pro subscriptions on our website are sold by Stripe, our Merchant of Record, through Stripe Managed Payments; your receipt shows the purchase as made through Link, Stripe's checkout service. Stripe handles payment collection, receipts, and refunds.

Subscriptions bought in our Android app are sold and billed by Google Play. Refunds for those purchases follow Google Play's refund policies and are requested from Google: open your order history in Google Play (play.google.com, Account, Order history) or see Google Play Help. Sections 2 to 4 below apply to website purchases.

2. 14-Day Money-Back Guarantee

Web subscription purchases are eligible for a 14-day 100% money-back guarantee. If you are not satisfied with Kids Point Hub Pro, you may request a full refund within 14 days of your initial purchase. The same 14-day window applies to each renewal charge, counted from the date of that charge. No reason is required.

3. How to Request a Refund

Because Stripe is the Merchant of Record for Kids Point Hub orders on our website, refunds and payment reversals are handled through Link support (Stripe):

Approved refunds are returned to your original payment method; how long they take to appear depends on your bank or card issuer.

4. After the 14-Day Window

Charges older than 14 days are generally non-refundable, including for partially used billing periods, except where a refund is required by applicable law. You can cancel at any time to stop future charges (see below).

5. Cancellation

You can cancel your subscription at any time from the Manage tab in the app (Google Play purchases: in Google Play, Payments & subscriptions). Cancellation stops future renewals: you keep Pro features until the end of your current billing period, after which your account returns to the Free plan. Your kids, chores, rewards and point history are kept.

6. Your Statutory Rights

Nothing in this policy limits any rights you may have under the consumer protection laws of your country of residence.

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